Privacy Policy — TrSweectBoanana
Last Updated: November 2025
Website: https://www.trsweectboanana.live
Brand: TrSweectBoanana
Company Location: Küçükbakkalköy, Sarı Lale Sk No:1, 34750 Ataşehir/Istanbul, Turkey
Email: [email protected]
Phone: +90 541 345 91 60
At TrSweectBoanana, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, visit our showroom, or place an order online.
Our services include the preparation and sale of chocolate-covered strawberries, berries, mixed fruit gift boxes, and handcrafted chocolate fruit sets.
1. Information We Collect
1.1 Personal Identification
We may collect the following information when you place an order or fill out forms:
- Full name
- Phone number
- Email address
- Delivery address
- Preferred contact method
1.2 Order Details
- Purchased products
- Custom instructions
- Delivery date/time
- Payment confirmation (processed through third-party services)
We do not store full credit card details.
1.3 Automatic Data
When browsing our website, we may collect:
- IP address
- Device type
- Browser type
- Cookies
- Website behavior analytics (Google Analytics)
2. How We Use Your Data
We use your information to:
- Process orders and prepare your gift boxes
- Contact you regarding your purchase
- Communicate delivery updates
- Improve website performance and user experience
- Provide customer support
- Comply with legal and tax regulations
We do not sell or share your personal information with third parties for external marketing.
3. Service Providers
We use trusted third-party tools for:
- Payment processing
- Delivery and courier services
- Email notifications
- Website analytics
All partners comply with GDPR and relevant privacy regulations.
4. Cookies
We use cookies to:
- Remember your gift basket
- Save language preferences
- Analyze website traffic
- Run Google Ads campaigns
- Provide personalized browsing
Users may disable cookies in browser settings, though some features may not work correctly.
5. Data Security
We use:
- SSL encryption
- Secure servers
- Access-restricted databases
Only authorized personnel can view your information.
6. Customer Rights (GDPR)
You have the right to:
- Access your personal data
- Request deletion
- Request correction
- Withdraw consent
- Request a copy of stored information
Contact: [email protected]
7. Data Retention
Order records may be stored for up to 5 years for tax and legal purposes.
8. Policy Updates
We reserve the right to update this Privacy Policy at any time.